Tag: BlackBerry

Major Windows Features Now Available in ITmanager.net 4.3

Thanks to all of our great existing and potential customers for the hundreds of feature requests that we received during 2015. Our Windows management solution already included RDP and Active Directory but we had lots of requests to enhance our Windows offerings.

Version 4.3 is available today and it is packed with new Windows administration features including PowerShell, Hyper-V, DHCP and DNS Management, Event Logs and Task Manager.

These features are all available on iPhones, iPads, Android and BlackBerry devices.

Please keep the feature requests coming, we want to hear about other features that we should add to make our product more useful. To send us a feature request, email features@itmanager.net.

Please download the latest version and try it out. We hope that it saves you an unscheduled trip to the office.

Thank You to All of Our Customers For Another Great Year

2015 has been a busy year for the team at ITmanager.net. We added hundreds of new customers including Disney, Yokohama, Samsonite and the Vancouver Police Department.

We also greatly enhanced the feature set of the ITmanager.net service by adding the following features:

– Server monitoring for Android, iOS and BlackBerry

– A keychain feature

– Support for the Apple Watch

– Integration with PagerDuty

We also passed 50,000 downloads on both Google Play and the Apple App Store.

With so much going on, it’s always nice to take a break at the end of the year to relax, and we would like to express our appreciation to all of our customers for their support. We sincerely appreciate all of the feature requests and product enhancements that our customers suggest that help us make the ITmanager.net service more useful.

We want to wish everyone a very happy holiday season and the very best for 2016!

Fix Problems Faster with ITmanager.net and PagerDuty

We are pleased to officially announce the ITmanager.net and PagerDuty integration! PagerDuty, an operations performance platform, delivers visibility and actionable intelligence across the entire incident lifecycle. This platform assists businesses by improving their reliability and resolving critical incidents faster with custom SMS, phone call, email and push notifications.

The latest releases of the ITmanager.net mobile clients all support monitoring so that our service can proactively tell you when one of your servers has gone down. Now that we have added integration with the PagerDuty API, companies who use the PagerDuty service can deliver notifications to their on-call IT Technicians via PagerDuty.

This integration followed a large number of requests for integrating ITmanager.net with PagerDuty, as many IT administrators are currently using PagerDuty to coordinate the delivery of notifications and coordinate a response. Integrating ITmanager.net notifications with delivery through PagerDuty was an easy decision, since it adds value to both services by helping IT departments respond faster to IT incidents.

Setting up PagerDuty as your delivery mechanism for ITmanager.net notifications is a three step process. The first step is to obtain a PagerDuty API key from the PagerDuty website. The second step is to paste the PagerDuty API key into your ITmanager.net mobile client or web app. The third step is to edit each ITmanager.net monitor to enable PagerDuty notifications.

Detailed instructions can be found in our PagerDuty integration guide: www.itmanager.net/pagerduty

From Smarter Apps to ITmanager.net

“Why does ITmanager.net have games in the app store?” is frequently asked by our users. The answer to this question begins with our CEO and President, Paul Dumais and David MacFarlane.

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The two started their journey as the creators of the first successful remote network admin app, Idokorro Mobile Admin between 2002 and 2008. Idokorro Mobile Admin gave access to mobile IT administration that BlackBerry users had never experienced before. In 2008, Paul and Dave decided to join BlackBerry and were responsible for creating BlackBerry App World which was launched on April 1, 2009.

While working for BlackBerry, they noticed that many popular iPhone and Android apps were not available on BlackBerry because BlackBerry had a much smaller market share and building apps for BlackBerry was more difficult at the time. Apps like YouTube, Instagram, Angry Birds and Plants vs Zombies were hugely popular but were not available on BlackBerry.

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Joining forces with Co-Founder Krista House, they started Smarter Apps in 2010 and began making apps and games initially for BlackBerry but eventually for iOS and Android as well. These apps were downloaded by tens of millions of users all over the world and are still used by millions of people today.

The declining market share of BlackBerry in 2012 and the rise of Android and the iPhone was an opportunity to create a mobile-first set of network administration tools for IT Administrators. The Smarter Apps team decided to go back to their roots and focus all their efforts on creating the best all-in-one network administration service.

The product was called ITmanager.net and initially only supported remote administration of Google Apps and Amazon Web Services. The first version of ITmanager.net was released in October of 2012 and the company officially changed it’s name to ITmanager.net in February of 2014.

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Today, popular games by Smarter Apps like Angry Farm, Zombie Attack, Little Generals, and InstaPhoto are still available in app stores. The existing Smarter Apps games provided a revenue stream funding the initial development of the ITmanager.net product. Today the team is solely focused on improving the ITmanager.net platform and giving network administrators the best product possible.

ITmanager.net 2014 Year in Review and a Preview of 2015

What a year it has been for ITmanager.net!  Our goal has always been to continue adding features to make the product much more valuable for all our existing and new customers.  Here’s a summary of some of the features we added this past year.

  • January: Released 2.0 for Android with Amazon Web Services management, Ping & Traceroute
  • February: Released 2.2 for Android with new VMware features, Subnet Calc, Whois
  • March: Released 2.6 for iOS with Active Directory
  • April: Released 2.7 for iOS and 2.3 for Android with VMware enhancements
  • June: Released 3.0 with Private Network Connector built-in VPN
  • July: Released 3.1 for Android with Windows Services, File Explorer, Event Logs
  • September: Released the Web app, ITmanager.net can now be used on any computer!
  • October: Released 3.2 for iOS with iPhone 6 and 6 Plus support
  • November: Released 3.2.10 with improvements to mouse cursor in RDP, VNC and ARD

Active Directory Web Client - itmanager.net

The new ITmanager.net web app – Active Directory.

We have some very exciting new features planned for 2015 including an integrated Monitoring and Notifications solution, Apple Watch app, HyperV, Powershell as well as completing feature parity between our Web, iOS, BB10 and Android apps.

We want to thank all of our existing customers for their ongoing support as we welcome a whole new group of customers in 2015. Please keep the feature requests coming so that we can add the features you need the most.

All the best for 2015!

The ITmanager.net Team