Tag: Monitoring

Thank You to All of Our Customers For Another Great Year

2015 has been a busy year for the team at ITmanager.net. We added hundreds of new customers including Disney, Yokohama, Samsonite and the Vancouver Police Department.

We also greatly enhanced the feature set of the ITmanager.net service by adding the following features:

– Server monitoring for Android, iOS and BlackBerry

– A keychain feature

– Support for the Apple Watch

– Integration with PagerDuty

We also passed 50,000 downloads on both Google Play and the Apple App Store.

With so much going on, it’s always nice to take a break at the end of the year to relax, and we would like to express our appreciation to all of our customers for their support. We sincerely appreciate all of the feature requests and product enhancements that our customers suggest that help us make the ITmanager.net service more useful.

We want to wish everyone a very happy holiday season and the very best for 2016!

Fix Problems Faster with ITmanager.net and PagerDuty

We are pleased to officially announce the ITmanager.net and PagerDuty integration! PagerDuty, an operations performance platform, delivers visibility and actionable intelligence across the entire incident lifecycle. This platform assists businesses by improving their reliability and resolving critical incidents faster with custom SMS, phone call, email and push notifications.

The latest releases of the ITmanager.net mobile clients all support monitoring so that our service can proactively tell you when one of your servers has gone down. Now that we have added integration with the PagerDuty API, companies who use the PagerDuty service can deliver notifications to their on-call IT Technicians via PagerDuty.

This integration followed a large number of requests for integrating ITmanager.net with PagerDuty, as many IT administrators are currently using PagerDuty to coordinate the delivery of notifications and coordinate a response. Integrating ITmanager.net notifications with delivery through PagerDuty was an easy decision, since it adds value to both services by helping IT departments respond faster to IT incidents.

Setting up PagerDuty as your delivery mechanism for ITmanager.net notifications is a three step process. The first step is to obtain a PagerDuty API key from the PagerDuty website. The second step is to paste the PagerDuty API key into your ITmanager.net mobile client or web app. The third step is to edit each ITmanager.net monitor to enable PagerDuty notifications.

Detailed instructions can be found in our PagerDuty integration guide: www.itmanager.net/pagerduty

ITmanager.net 2014 Year in Review and a Preview of 2015

What a year it has been for ITmanager.net!  Our goal has always been to continue adding features to make the product much more valuable for all our existing and new customers.  Here’s a summary of some of the features we added this past year.

  • January: Released 2.0 for Android with Amazon Web Services management, Ping & Traceroute
  • February: Released 2.2 for Android with new VMware features, Subnet Calc, Whois
  • March: Released 2.6 for iOS with Active Directory
  • April: Released 2.7 for iOS and 2.3 for Android with VMware enhancements
  • June: Released 3.0 with Private Network Connector built-in VPN
  • July: Released 3.1 for Android with Windows Services, File Explorer, Event Logs
  • September: Released the Web app, ITmanager.net can now be used on any computer!
  • October: Released 3.2 for iOS with iPhone 6 and 6 Plus support
  • November: Released 3.2.10 with improvements to mouse cursor in RDP, VNC and ARD

Active Directory Web Client - itmanager.net

The new ITmanager.net web app – Active Directory.

We have some very exciting new features planned for 2015 including an integrated Monitoring and Notifications solution, Apple Watch app, HyperV, Powershell as well as completing feature parity between our Web, iOS, BB10 and Android apps.

We want to thank all of our existing customers for their ongoing support as we welcome a whole new group of customers in 2015. Please keep the feature requests coming so that we can add the features you need the most.

All the best for 2015!

The ITmanager.net Team