We are switching from our flat rate pricing model to tiered pricing in recognition of all the new features that we have added over the years.
The ITmanager.net mobile app and service has always had one price but this one-size-fits-all approach only fits a limited number of customers. Starting today, we are offering four different prices with different levels of functionality and support to make our service attractive to all sizes of business as well as home users.
It is very common for small companies to offer flat rate pricing as they have one product and therefore one price. Our new variety of pricing tiers reflects our growing list of features which we have grouped into packages at different prices targeting different types of IT Administrators.
Our four tiers are Lite, Standard, Professional and Enterprise. Here is a link to the detailed features and support characteristics of the new pricing tiers:
The Lite version is targeted at home users or individual IT Admins. The Standard version includes Windows administration and we expect small IT teams may opt for this level of functionality. The professional tier contains all of our standard features and we expect medium-sized IT departments or MSPs will choose this level of functionality.
The main feature of the Enterprise version is the custom API that allows a company with IT Developers to utilize our APIs to build a custom integration to monitor or manage any app, website or hardware appliance. We envision this would be most attractive to larger corporate IT departments.
All of our existing customers will be subscribed to the Professional plan at the same price that they are currently paying.
We also continue to offer month to month pricing but at a 20% premium. So you can subscribe to the Lite tier at $5 per month if you pay $60 for the whole year. If you want to subscribe to the Lite tier and pay every month, the price would be $6 every month.
If you have any questions about the pricing changes, we would love to hear from you. Please email firstname.lastname@example.org. Or call Sean Murphy at 1-800-371-4841×702 in North America or 1-613-404-5814 internationally.
There is an interesting blog post on Saas Pricing models on the CoBloom blog here:
The Kissmetrics blog also has a post with a bunch of different examples of pricing strategies here: