Category: Server Monitoring

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Monitoring a Server in a Different Subnet

When setting up a monitor on a server that is in a different Subnet the ITmanager.net Enterprise Server may be blocked by a Firewall.  The solutions to this is to set up pre-config’d WMI ports in Windows Firewall which will then allow the connection. Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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Connections/Monitors Are Setup but Are Not Working

For your connections/monitors to work correctly you need to setup the ITmanager.net Private Network Connector (PNC). The connector acts as a VPN giving you secure access back to your IT network. Video PNC setup : https://www.youtube.com/watch?v=j3b8bOWIK8Q If you have setup the ITmanager.net Enterprise Server but you are still not able to connect, when configuring your connections/monitors, be sure […]

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Setting up ITmanager.net with PagerDuty

For step-by-step instructions on how to set up ITmanager.net PagerDuty notifications, check out our PagerDuty Integration Guide: https://www.itmanager.net/pagerduty/ Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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Monitoring Internal Servers

To monitor internal servers, please install the ITmanager.net Private Network Connector on your server. The Private Network Connector is available for download here: https://www.itmanager.net/download/ Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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Fail Timeout(ms) Setting

In ITmanager.net, the timeout setting is used to detect if a server is “slow”. For example, if you would like to be notified that a server is taking more than 500ms to respond simply list the Fail Timeout(ms) as 500, located under Failure Conditions. If you only care to be notified if the server is […]

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Apple Watch Not Syncing with Phone

If your Apple Watch is not syncing with your phone, the sync of data between the ITmanager.net mobile app and the Apple Watch may not be working. This sync doesn’t always work the first time but luckily the solution is an easy fix! Log out of the iOS app Login again Open the watch app […]

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