When setting up a monitor on a server that is in a different Subnet the ITmanager.net Enterprise Server may be blocked by a Firewall. The solutions to this is to set up pre-config’d WMI ports in Windows Firewall which will then allow the connection. Still have questions? Send us an email: support@itmanager.net […]
For your connections/monitors to work correctly you need to setup the ITmanager.net Private Network Connector (PNC). The connector acts as a VPN giving you secure access back to your IT network. Video PNC setup : https://www.youtube.com/watch?v=j3b8bOWIK8Q If you have setup the ITmanager.net Enterprise Server but you are still not able to connect, when configuring your connections/monitors, be sure […]
For step-by-step instructions on how to set up ITmanager.net PagerDuty notifications, check out our PagerDuty Integration Guide: https://www.itmanager.net/pagerduty/ Still have questions? Send us an email: support@itmanager.net […]
To monitor internal servers, please install the ITmanager.net Private Network Connector on your server. The Private Network Connector is available for download here: https://www.itmanager.net/download/ Still have questions? Send us an email: support@itmanager.net […]
In ITmanager.net, the timeout setting is used to detect if a server is “slow”. For example, if you would like to be notified that a server is taking more than 500ms to respond simply list the Fail Timeout(ms) as 500, located under Failure Conditions. If you only care to be notified if the server is […]
If your Apple Watch is not syncing with your phone, the sync of data between the ITmanager.net mobile app and the Apple Watch may not be working. This sync doesn’t always work the first time but luckily the solution is an easy fix! Log out of the iOS app Login again Open the watch app […]
The “Error saving settings: Error: connect ECONNREFUSED” error message occurs when setting up the Enterprise Server if the ITmanager.net service fails to start during the installation. The solution is to uninstall the Enterprise Server and then reinstall it. Still have questions? Send us an email: support@itmanager.net […]
The Enterprise Server for Windows management is required for several reasons: 1) The Enterprise Server allows you to access your servers whether on the local wifi network or the cellular network without the need for a VPN. 2) The Enterprise Server simplifies the configuration of Windows servers, several of our customers were hitting Kerberos errors […]
Download the ITmanager.net Enterprise Server Installer here: www.itmanager.net/download/ Install the Enterprise Server on a Windows server inside your private network, ideally a server which is always on and permanently connected to your network. Although, for testing purposes you may install the PNC on a desktop or laptop computer. It is only required to install a […]
Login to the VM and give it a static IP The username is “itmanager” and password is “itmanager”, the user has sudo privileges To change to static IP instead of DHCP follow the below 5 steps: 1. If you follow the instructions in the Debian wiki to set a static IP you will break your network until you […]
