Here is how you find the ITmanager.net App Logs on your Android device: The app logs help us better diagnose the issue that is occurring in ITmanager.net on the Android device. Recreate the issue first on your mobile device. This is so the issue will appear in the logs. -Then in ITmanager.net click on the […]
How to “Pause” a monitor that you have set up. The “Pause” feature is used with Monitoring. It is used to temporarily “Pause” a monitor. For example, if you have a monitor that is sending alerts and you are working to fix it and would like to stop receiving notifications about the issue you […]
How to Update/ Cancel your ITmanager.net Subscription: If you are are looking to update your ITmanager.net subscription, add more user licenses or cancel your subscripton follow the below instructions. From your desktop web browser login to your ITmanager.net account here: https://portal.itmanager.net/#/account/login/ Then in the top right corner click on your NAME, then select Licensing: […]
Here is how to set up an RDP connection. 1. In Services click the + Add button in the top right corner. This will display all the different types of Services you can set up. 2. From the drop down menu choose Windows…since you will be connecting to a Windows Machine. 3. Fill the configuration settings to […]
Open Itmanager.net the select Services. Click + Add and from the list scroll down to the bottom and choose Notes: You can then type in your Notes/Details and click Save The “Note” will be saved at the bottom of your list of Services: You can then move the Note to wherever […]
You can Reset Passwords, Unlock, Suspend, Delete User accounts in Google Work Space Click on the Services tab and then select the Google Workspace connection you setup: Now you are in your Google Work Space. Click on Directory to see your Users Then click on Users to see all your Users in Google […]
In Google Workspace, you can manage Users, Groups, Devices, Chromebooks, Mobile devices, Printers, Buildings, Meeting Rooms Click on the Services tab and then select “+” or Add” to add Google Workspace from the dropdown list . Begin to fill in the configuring settings for Google Workspace: Scroll down to “Allow” access(first image below). Once […]
Here is our Security White Paper that details how ITmanager.net’s RMM solution can securely help you manage and monitor your IT Infrastructure wherever you are 24/7. Security White Paper – view/download Still have questions? Send us an email: support@itmanager.net […]
Here is our product data sheet that details how ITmanager.net’s RMM solution can help you manage and monitor your IT Infrastructure wherever you are 24/7. Product Data Sheet – View/Download Still have questions? Send us an email: support@itmanager.net […]
We support monitoring Window Process. Click on the Monitors tab and then select “+Add” to add a new monitor. From the dropdown list choose Windows. Begin to fill in the configuring settings for monitoring that particular Windows machine. Under Monitor Metric from the dropdown menu choose “Process”. In the “Process Name” field type in the […]
