Archives: Articles

Adding an RDP Connection to the List of Services

Here is how to set up an RDP connection. 1. In Services click the + Add button in the top right corner. This will display all the different types of Services you can set up. 2. From the drop down menu choose Windows…since you will be connecting to a Windows Machine. 3. Fill the configuration settings to […]

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Notes – Add a note to client folders or a note with details about a particular machine

Open Itmanager.net the select Services. Click + Add and from the list scroll down to the bottom and choose Notes:     You can then type in your Notes/Details and click Save   The “Note”​ will be saved at the bottom of your list of Services:   ​   You can then move the Note to wherever […]

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Google Workspace Reset Password/Unlock Account

You can Reset Passwords, Unlock, Suspend, Delete User accounts in Google Work Space Click on the Services tab and then select the Google Workspace connection you setup:   Now you are in your Google Work Space. Click on Directory to see your Users   Then click on Users to see all your Users in Google […]

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How to Add Google Workspace to your List of Services

In Google Workspace, you can manage Users, Groups, Devices, Chromebooks, Mobile devices, Printers, Buildings, Meeting Rooms Click on the Services tab and then select “+” or Add” to add Google Workspace from the dropdown list . Begin to fill in the configuring settings for Google Workspace:   Scroll down to “Allow” access(first image below). Once […]

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Security White Paper

Here is our Security White Paper that details how ITmanager.net’s RMM solution can securely help you manage and monitor your IT Infrastructure wherever you are 24/7. Security White Paper – view/download Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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Product Data Sheet

Here is our product data sheet that details how ITmanager.net’s RMM solution can help you manage and monitor your IT Infrastructure wherever you are 24/7. Product Data Sheet – View/Download Still have questions? Call us at: 1-800-371-4841 Send us an email: support@itmanager.net […]

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How to Monitor a Windows Process

We support monitoring Window Process. Click on the Monitors tab and then select “+Add” to add a new monitor. From the dropdown list choose Windows. Begin to fill in the configuring settings for monitoring that particular Windows machine. Under Monitor Metric from the dropdown menu choose “Process”. In the “Process Name” field type in the […]

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How to Monitor Windows Updates

We support monitoring Window Updates. Click on the Monitors tab and then select “+Add” to add a new monitor. From the dropdown list choose Windows. Begin to fill in the configuring settings for monitoring that particular Windows machine. Under Monitor Metric from the dropdown menu choose “Windows Update”: If the Windows Update fails you will […]

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The repeating of Notifications for a Monitor

Receiving too many notifications. You can control the number and time you receive a notification. You can edit your Monitor and control the repeat notifications. Say you have set the “repeat notification” to every 10 minutes.  If you remove the Repeat value, the notification will only be sent once.  You can also set it to […]

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Setting Up a TCP Monitor for Ports

How to setup an TCP monitor for monitoring ports from the ITmanager.net Web App(follow same steps if you do it on your mobile device).  Select Monitors from the menu then on the right select the “+ Add” dropdown menu. Then choose TCP.   Then you simply just fill in the configurations to the PORT that […]

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